Driving Public Sector Healthcare Transformation

 

About Us

Two Rivers Management Consultants (Two Rivers) is an SBA-certified Service-Disabled Veteran-Owned Small Businesses (SDVOSB) joint venture between two SDVOSBs: Rios Partners and Hidden River Group. Collectively, we deliver Healthcare Strategy, Transformation, and Implementation support, enabling public and private sector clients to deliver improved health outcomes.

  • Rios Partners, LLC

    3100 Clarendon Blvd Ste 200
    Arlington, VA 22201

    Founder and President
    Zachary Osborne

    DUNS: 080313478

    Rios Partners, LLC (“Rios”) is a mission-focused Service-Disabled Veteran-Owned Small Business (SDVOSB) consulting firm with deep experience in healthcare strategic program management, patient/customer experience, supply chain, data analytics and evolving AI capabilities. Rios has a proven track record with VA of innovative problem-solving and expert integration as a prime contractor on the VHA Integrated Healthcare Transformation IDIQ.

  • Hidden River Group

    1417 West Park Road
    Greensburg, Indiana 47240

    Founder and President
    Jamie Warlick

    DUNS: 118106243

    Hidden River Group (HRG) is a management consulting firm founded by military Veterans and alumni of McKinsey & Company and Boston Consulting Group. We collaborate with public and private sector clients, tackling their most complex strategic, operational, and organizational challenges with innovative solutions. We're proud to serve our clients as long-term trusted advisors. HRG has engaged in over a dozen projects in the last year alone, serving Veterans Affairs, state & local institutions, and private sector companies. 

 

PILLARS

Two Rivers provides integrated healthcare organizational transformation by:

Managing highly complex projects incorporating partners working across functional areas in different parts of the business. Our experience enhances efficiency and reduces complexity amongst team members.

Tapping into our knowledge of the the specific needs of the Veteran population. Two Rivers has a seven year history of fostering innovative change, including the IHT 1.0 contract.

Partnering with a variety of industry leaders and SMEs dedicated to developing innovative solutions for Veteran healthcare.

“Rios was persistent and kept centering us on the customer and pushing us to think differently. The ripple effect has been transforming our culture. The way our partners experience us and our speed to impact has grown so much through the project and is continuing to grow ”

— Executive, Global Non-Profit

 

Capabilities

Two Rivers delivers end-to-end Healthcare Transformation support: 

    • Program, Project, and Change Management

    • Business Process Improvement

    • Organizational Assessments and Transformation

    • Healthcare Strategy

    • Organizational Training and Education

    • Policy Research and Management

    • Marketing and Communications

    • Research & Development Support

    • Healthcare Supply Chain and Inventory Management

    • Healthcare Financial Management, Operations, and Reporting

    • Healthcare Workforce Planning, Staffing, and Design support

    • Hospital Administration

    • Data Governance

    • Data Management and Collection

    • Artificial Intelligence / Machine Learning

    • Clinical Workflow Optimization

    • Value-Based Healthcare and Alternative Delivery Model development

    • Public Health Risk Analysis and Scenario Planning

 

Leading Practices

  • Accelerate the process for veterans to locate, utilize, and obtain services from the VA

    • Real-time Data for Resource Allocation - enabling real-time data analytics to monitor resource usage (like bed occupancy in VA hospitals) to facilitate quickly reallocating resources where they are needed most.

    • Demand Forecasting by predicting future demand for various services to allocate resources efficiently and reduce wait times for services by analyzing historical data on service usage and deploying predictive modeling

    • Modernizing data integration platforms at different VA departments to streamline service delivery and reduce the processing time (healthcare and benefits)

    • Improving veteran’s experience during appointment scheduling by utilizing analytics and predicting no-show rates, understanding peak times, and allocating resources accordingly. This reduces waiting times for appointments and improves service availability.

  • Improve healthcare excellence and benefits determination precision by facilitating VA personnel's prompt access to appropriately formatted and relevant information

    • Electronic Health Records (EHRs) enable the seamless exchange of patient data among different healthcare providers. This ensures that veterans receive coordinated care, reduces the chances of redundant or conflicting treatments, and facilitates quick and accurate diagnosis.

    • Online Digital Platforms for Support and Community can offer veterans' support communities easy access to healthcare information and direct communication channels with healthcare providers.

    • Improving Benefits Decisions using data analytics to streamline the decision process by quickly processing and analyzing veterans' applications, medical history, and other relevant data. This leads to faster and more accurate benefits decisions, timely awards and precise payouts.

    • Data analytics can be used to predict health trends among veterans. By analyzing past health records and other relevant data, healthcare providers can identify veterans at risk of certain conditions (like PTSD or chronic diseases) and intervene early.

  • Revitalize the Chief Technology Officer's team for enhanced efficiency and wellness in civic technology operations

    • Fostering a positive work environment through collaboration and leadership transparency of decision-making

    • Promoting effective communication, feedback culture and mechanism, clear goal setting, and performance monitoring

    • Encouraging innovation by allocating time and resources to R&D, encourage continuous learning and facilitate innovation hackathons

    • Investing in skill development – skills assessment, personalized growth programs, and mentorship programs

    • Focusing on well-being and flexible work arrangements, health and wellness programs, etc

Hear from the Experts

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